AMAZINN USED CARS · TOYOTA OF HOLLYWOOD, FL
Real-time AI call assistant · Zero workflow disruption
Confidential — For Internal Review Only
The Problem
Money Left on the Lot
841 vehicles in active inventory. Statistically 100–150 units sit unsold past 60 days. Salespeople take calls without full customer context. Deals that could close — don't. The data exists. It just isn't active during the call.
841
Vehicles in active inventory
60+
Days on lot = margin loss
26%
Lead-to-sale conversion at AI-enabled dealerships†
The Product — Phase 01
CueMotivbyLeitmotiv
Real-time AI call assistant · VinSolutions native integration
Customer calls. CRM data loads. AI reads the conversation. Rep gets the right line — in under 2 seconds. No disruption to the call.
01 / Ring
Customer calls in
Routes through the system. Zero change to the customer experience.
02 / Pull
VinSolutions fires
Customer record pulled by caller ID — instantly.
03 / Read
AI reads the room
Live transcript + CRM history + market pricing → one clear cue.
04 / Cue
Rep sees the cue
Panel inside CRM: what to say, what to offer, right now.
No existing product combines live call coaching + automotive CRM data + real-time market pricing in a single panel during an active call. CueMotiv is the first.
How It Looks Inside VinSolutions
app.vinsolutions.com/crm/customer/48821
VinSolutions Connect CRM
VinSolutions
CONNECT CRM
MAIN
📊 Dashboard
👤 Customers
🚗 Inventory
📋 Leads
LEITMOTIV
◈ CueMotivLIVE
◦ Encore
Customers / Marcus Williams
Email
Text
📞 On Call Now
Marcus Williams
ID #48821 · Added 03/2023
ACTIVE LEAD
Phone
(305) 744-8821
Budget
$22k–$28k
Last Contact
14 days ago
Credit (est.)
680
Vehicle of Interest
2022 Toyota RAV4 XLE AWD
Preferred: Gray · Max 45k miles
Recent Activity
Inbound call — active now
NOW
Visited lot, test drove 2021 CR-V
Mar 3
Inbound call — no answer, VM left
Feb 28
◈ CUEMOTIV
LIVE
▶ LIVE TRANSCRIPT
Marcus: "...is the gray RAV4 still available?"
Rep: "Let me check right now..."
● GREEN — ALWAYS ON
RAV4 XLE Gray · Day 67 · $400 under budget → Offer to hold. Price has room.
● AMBER — CONTEXT
8 comparable units in 50mi · avg $24,200 Market softening on this trim since last week.
● RED — WATCH
Quoted $25,100 on Feb 28 call. Don't go higher. Don't reference that call.
SCREEN 01 / CueMotiv panel activates inside the existing CRM view the moment a call connects. Rep sees the signal within 1–2 seconds. Enabled via CRM partner integration — no new software.
Green — Always on
Best available move right now. Present on every call.
Amber — Context
Market data, competitor pricing, timing signals. Shown when relevant.
Red — Watch
Prior commitments, price anchors, flags. Shown only when it matters.
app.vinsolutions.com/leitmotiv/reports
CueMotiv — Manager View
CueMotiv Reports
PILOT WEEK 4
Mar 1–15 · Used Cars · Amazinn
Conversion Rate
+18%
vs. prior period
Avg Days on Lot
↓ 11d
58 → 47 avg
AI-Cued Calls
147
94% cue acceptance
Inventory Risk — Units 60+ Days
VIN (last 6)
Vehicle
Days
List
Market Avg
CueMotiv Recommendation
...BK7291
2022 RAV4 XLE Gray
67
$25,499
$24,200
◈ Drop $800 + highlight warranty
...LR4482
2020 Camry SE Black
74
$18,900
$17,800
◈ Target credit-rebuilders, offer GAP
...WM9910
2021 Highlander XLE
49
$32,800
$32,100
◈ Push 3rd-row family segment
...PX1173
2023 Sequoia SR5
18
$41,500
$42,000
◈ Hold price — below market
SCREEN 02 / Manager dashboard shows pilot KPIs updated daily. Accessible via the CueMotiv tab in the CRM navigation.
Integration Architecture — How Data Flows
🗄️
VinSolutions
Customer records Lead history Inventory
→
🔌
Partner API
Read-only IT-enabled Revocable
→
📡
Market Data
Live pricing Comparable units Days-on-market
→
◈
CueMotiv
AI synthesis <2 sec hint
→
💬
Live Cue
Rep reads Rep acts
→
📝
Auto Log
Summary to CRM record
DIAGRAM 03 / Data flows read-only through the integration. Customer data never leaves the CRM environment.
The Offer — Free 6-Week Pilot
No cost. No risk.
Built and run at our expense. Measured against 3 agreed KPIs before day one. The numbers decide what comes next.
Week 1–2: Integration via VinSolutions Partner Enablement — your IT enables, we connect
Week 3–4: Live with 2–3 reps, every call tracked in real time
Week 5–6: Full report — conversion delta, days-on-lot, gross per unit
Zero disruption — panel lives inside the CRM your team already uses
Read-only access — customer data stays within the CRM environment
Implementing the Pilot
Three things. Nothing more.
📞
250–350 call recordings
Anonymized. Past 90 days. To calibrate on your team's real conversations.
🔌
VinSolutions Partner Access
Enable Enabled via CRM partner settings. IT controls and revokes access.
🗂️
Inventory data feed
VIN, price, days on lot. One export or existing vAuto feed. System handles the rest.
What Comes Next — Phase 02
Coming After the Pilot · Phase 02
EncorebyLeitmotiv
VIN-based ownership intelligence · Proactive service outreach
Every vehicle sold carries a history. Encore tracks it. By connecting VIN data, ownership timeline, and reliability benchmarks, Encore identifies when a customer's vehicle is approaching a service need — and reaches out at precisely the right moment. One transaction becomes a relationship.
No product combines live-sale AI assistance + post-sale VIN intelligence in a single unified platform.
Before the curtain rises, the overture sets the tone. Overture · Leitmotiv synthesizes signals most dealerships never see — Fed rate decisions, fuel price trajectories, South Florida employment data, tariff shifts — and produces a twice-daily intelligence brief: which models are gaining demand, when to hold inventory and when to move it fast.
Interest Rates
Fed API · real-time
Fuel Prices
EIA daily feed
Local Employment
BLS South Florida
Import Volumes
Port + tariff data
No dealership-level product synthesizes macro-economic signals into daily actionable pricing intelligence. Overture · Leitmotiv is first-to-market.
Measurement: 3 KPIs agreed before day one — conversion rate, avg days-on-lot, gross per unit. Data security: Read-only CRM integration. IT-controlled. No data exported. † Industry benchmarks per Impel AI / Cox Automotive 2025. Individual results vary by dealership and implementation.